Website Care
I provide regular website maintenance + support to keep your website running smoothly, secure, and up-to-date.
Gain peace of mind with your website
Regular website maintenance is like routine car maintenance.
It keeps your website running smoothly, keeps it secure, and up-to-date.
Do you have the expertise to maintain your own website? Most business owners do not.
Maintenance of your website is one of the tasks of running a business that you didn’t sign up for. WordPress and it’s plugins need to be updated regularly as security fixes and updates are released. If updates aren’t made, you run the risk of serious problems such as plugin conflicts, hacks, stolen data, and exploits.
A Website Care Program allows you to...
- Hand over the “busy work” of updating your website, keeping it secure and making sure that everything is working as anticipated.
- Grow your business with confidence knowing your website has the potential to convert visitors into clients.
- Have someone to turn to if something goes wrong with your website that could cause harm to your business.
- Have peace of mind that your website is backed up properly.
- Have someone to do the things you don't have time for, such as content changes or blog posts.
- Use the extra time to focus on the tasks that are most important in your business, knowing that your website is in safe hands.
As a business owner your time is precious. Let me manage your website so you can focus on the tasks that move your business forward.
Choose your support plan...
Platinum
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Nightly backups
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Daily checks + updates to WordPress Core, Plugins + Themes
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Daily Security Scans
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Same-Day emergency response time Monday - Friday (excluding holidays + vacations)
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Direct communication with your hosting company
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Up to 10 hours a month for technical support, content updates + designs
(requests will be batched and completed 1 day per week) -
Monthly Site Assessment
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Uptime Monitoring
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Broken link check
gold
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Nightly backups
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Weekly checks + updates to WordPress Core, Plugins + Themes
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Weekly Security Scans
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24-hour response time for emergencies, Monday - Friday (excluding holidays + vacations)
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Consult with you on communication with your hosting company
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Up to 5 hours a month for technical support, content updates + designs
(requests will be batched and completed 1 day per week) -
Monthly Site Assessment -
Uptime Monitoring -
Broken link check
bronze
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Weekly backups
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Weekly checks + updates to WordPress Core, Plugins + Themes
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Weekly Security Scans
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48-hour response time for emergencies, Monday - Friday (excluding holidays + vacations)
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Consult with you on communication with your hosting company
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Up to 1 hour a month for technical support
content updates + designs
(requests will be batched and completed 1 day per week) -
Monthly Site Assessment -
Uptime Monitoring -
Broken link check
ready to get started?
FAQ's
most frequent
QUESTIONS + ANSWERS
The monthly additional support time is there for you every month to reserve my resources for small tasks, therefore it does not roll over.
I am happy to assist you, although additions to your plan will require a quote separate from your current maintenance package. Pricing will depend on your specific requirements.
If additional support is needed on a regular basis you will be required to upgrade your plan.
The main purpose of my maintenance programs is preventative; to minimize the chances of these issues occurring. Having said that, I cannot promise your website will never be hacked or won’t ever experience technical issues at some point. WordPress and its plugins require continual updates that can sometimes cause conflicts with each other.
What I can promise is that I will do everything I can to prevent it. And if something should happen, being part of my program means I will be ready to repair your site or restore it from a backup if necessary.
Although repairs should typically fall within my smallest package 1 hour minimum of time allotted for support, if significant error resolution or technical support is required beyond your package, additional fees will be charged.
Absolutely. I am all about establishing a long-term relationship with you and your website, and would hate to see you go, but I do understand that life happens and will cancel your next invoice. Obviously, payment for any unpaid work will still be required.
Of course! Contact me and we can discuss your requirements and come up with a plan that suits you and your business!
